This chapter, by TCC Founder David Evans, originally featured in #FutureComms – the LGA’s guide to building local public services for the future through modern communications. Key points •…
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This article first appeared on the NLGN blog. The local elections earlier this month saw several city regions elect first time Metro Mayors. The turnout in places like Manchester (29%),…
This is my second posting on the concept of Habit, so you could say I am just starting to make a habit of it. In 2010 I wrote a blog…
One of the things TCC have stressed in recent years is that if you are communicating to the general public, an unsegmented message increasingly means you reach some people, but…
Councils and other service providers tend to make assumptions about how their residents want to engage and how to interpret the feedback or lack of feedback they get from them….
Former New Statesman editor Peter Wilby writing in the Guardian yesterday, produced a critical piece on the use of Nudges in public policy. He described authors Thaler and Sustein’s “libertarian…
The “Beyond the Usual Suspects – real Influence matters” conference proved a very successful day. Hosted by London Civic Forum and TCC, it was attended by over 100 people representing…
The Financial Times has just published its latest survey of the latest local government cuts. This follows a similar survey by the BBC. As well as the level of cuts…
Early public expenditure announcements and the Queen’s Speech have confirmed what we all knew already, the public sector faces tough times for the next few years. Reductions in expenditure may…
The appointment of a new government clearly means a lot of change in the coming months. It is too early to speculate the detail, as discussions of many manifesto commitments…